Pick the stage you’re in.
Most owners start with one and add a second later. Not sure which? That’s what the call is for, and I’ll tell you if the answer is none of them yet.
Build
Before you openNew Location Openings
Opening is a project. Running it is a system. I build both against a date that can’t move: the opening timeline, the org chart, the hiring plan, training and standards, so you open with an operation and not just a building.
For pre-opening founders and owners opening location two or beyond. Project fee, scoped before we start.
Hiring and Placement
GMs, AGMs, ops, events and F&B leaders who have actually run venues like yours. The seat gets defined before the search starts, every finalist is screened against your values, and I support the first ninety days.
Any stage. 100% contingent, flat fee agreed up front. You pay nothing unless you hire.
Fix
Open and stuckHAUS OS Install
All of HAUS OS, built with your leadership team in ninety days and handed over. It isn’t software and it isn’t your POS. It’s direction, meeting rhythm, guest standards and clear ownership, written down and running. I start out running the room and end up out of the building. If I’m still facilitating at go-live, it failed.
For open venues where every decision still routes through the owner. Fixed fee, banded by size, with a check-back at day 180.
Fractional HR
You’ve been the HR department this whole time. Nobody trained you for it. I build the function (handbook, onboarding, documentation, hiring process, manager coaching) and then run it, so a resignation becomes a plan instead of an emergency.
For venues with 20+ people and no real HR. Monthly retainer, three-month minimum.
Grow
Open and scalingFractional COO
The operating seat, without the full-time hire. I sit in your leadership rhythm, run the weekly meeting, keep the numbers live and carry the operational load you’ve been carrying alone. Includes the people function.
For venues that are open, running and outgrowing how they were built. Monthly retainer, three-month minimum.
Executive Coaching
For the owner or GM who got promoted into leadership and never got taught it. Delegation that sticks, hard conversations, and running a team that doesn’t need you in the middle.
For owners, GMs and rising leaders. Monthly.
Need one thing built? Audits, guest mapping, knowledge bases and HR documentation sets are available as flat-fee projects. Ask on the call.